Lifeline Aotearoa

Need help right now? The Lifeline Aotearoa helpline and textline provides 24/7, confidential support from qualified counselors and trained volunteers.


Lifeline Aotearoa is part of Presbyterian Support Northern, a non-government organisation in the health and social service sector. 

Their hope is that people will always have someone who will listen, to turn to when in distress. This will help to reduce distress and save lives.

Lifeline have three free community helplines which are answered by qualified counsellors and trained volunteers from centres in Auckland and Christchurch. The also have a free text helpline:

They recieve over 10,000 calls per month from people of all ages and ethnicities who are stuggling with a wide range of issues including relationship and work problems, mental health, grief, abuse, bullying and loneliness.

Lifeline also work to increase awareness and understanding of suicide prevention in New Zealand and reduce the associated stigma and to work with other to make a positive contribution to the health and social sector.

They also provide specialist counselling, corporate and volunteer training and online support for workplaces.

Lifeline receive no Government funding for these helplines and rely on public donations to keep their services running.

Need help?

If you need help you can contact the Lifeline Aotearoa helpline and textline 24/7. Just call 0800 LIFELINE (543 354) or text 'Help' to 4357.

Calls or texts to their helplines are free, confidential and available 24 hours a day 7 days a week.


To talk to the team at Lifeline phone 09 909 8750 or email

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