Family Works

Family Works is a family-focused social service agency supporting children, young people, families and communities to thrive.
A family, standing in a line outside holding hands and smiling.


Family Works aspires to build communities where all children, families and whānau can thrive and reach their full potential.

Poverty, family violence, stress and anxiety are among the most enduring problems in our communities. The reasons for these social issues are complex, as are the consequences for children and families now as well as for future generations and entire communities.

Family Work's guiding principles are:

  • Children and young people/tamariki flourish when families and whānau function well.
  • Families work well when they are free from violence, share healthy relationships, and have the resources they need to flourish.
  • Strong families build strong communities.

Family Works provides effective services to families – from early intervention and prevention to intensive casework – which makes a positive difference to their lives.

Family Works services include:

  • social work, 
  • counselling and therapy,
  • social work in schools, 
  • parent education programmes, 
  • family violence prevention, 
  • family dispute resolution, 
  • mentoring and support for children and young people, 
  • foster and alternative care and,
  • financial capability services and foodbanks.

Family Works supports people to reach positive solutions informed by research and evidence.

They provide services in seven regions: Northern, East Coast, Central (Taranaki to Wellington), Upper South Island, South Canterbury, Otago and Southland.


You can contact the Family Works National Office at 04 473 5164 or click here(external link) to find the contact details for your local office.

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